Search Strategist

Responsibilities:

  • Developing strategic digital marketing plans for new & existing clients that align with their business goals
  • Building and launching PPC, SEO, and social media marketing campaigns
  • Generating strategic keyword lists, writing ad copy, and structuring marketing campaigns for optimal performance
  • Monitoring ongoing campaign performance and executing key campaign optimizations daily
  • Managing multiple accounts and marketing campaigns
  • Delivering and explaining monthly PPC, Social Media & SEO reports for clients
  • Consulting with customers about digital marketing strategies
  • Identifying new opportunities for client growth

Requirements:

  • Well-versed in search engine marketing, including SEO and AdWords management
  • Google certified in AdWords, Analytics, Display and/or Shopping is a plus
  • Strong ability to multi-task
  • Experience and knowledge of Google’s services, including Google Analytics, Google AdWords Keyword Planner, and Search Console
  • Experience working with WordPress
  • Understanding of HTML and CSS
  • Understanding of .htaccess, robots.txt, XML Sitemaps, site speed optimization and other technical aspects of SEO
  • Strong analytical and problem-solving skills
  • A solid understanding of local and long-tail search strategies, mobile optimization and other SEO industry trends
  • Excellent critical thinking, analytical, and problem-solving skills
  • Strong writing ability with emphasis on creative marketing copy
  • Ability and willingness to learn new tools and technologies
  • Understanding of forecasting, budgeting, billing, and campaign pacing
  • Recognize problems, identify causes and present solutions to issues that may arise
  • Excellent customer service manners
  • Excellent writing skills
  • Exhibits solid communication skills (oral, written, and presentation)
  • Attention to detail

Sales Consultant

Responsibilities:

  • Attending local networking events and business socials
  • Contacting prospective clients to inform them of our services
  • Meeting with potential customers to determine their needs
  • Answering sales inquiries and setting appointments
  • Evaluating potential customers’ existing marketing efforts
  • Emailing proposals and following up with prospects

Requirements:

  • Experience with computers, using websites, and technology
  • Strong people skills and networking ability
  • Excellent customer service manners
  • Ability to multi-task
  • Good writing skills

Junior Web Developer / Project Manager

Responsibilities:

  • Setting up new customer websites and hosting accounts
  • Creating and managing content through WordPress
  • Helping customers setup and configure email programs
  • Meeting with customers about their website or hosting service
  • Troubleshooting customer issues via our ticket system
  • Working with customers to gather and optimize their content
  • Assisting customers with making changes to their website
  • Following up with customers about their website’s progress
  • Optimizing customer-supplied content for search engines
  • Formatting customers’ content with HTML and CSS
  • Creating and managing social media accounts for customers

Requirements:

  • Basic knowledge of HTML and CSS
  • Experience working with WordPress
  • Proficient with social networking sites
  • Experience troubleshooting software
  • Strong analytical and problem-solving skills
  • Excellent customer service manners
  • Ability to multi-task
  • Office management skills
  • Good writing skills

Support Specialist

Responsibilities:

  • Responding to clients’ support requests and inquiries via phone and email
  • Responding to clients’ billing questions and changes via phone and email
  • Making requested updates to clients’ websites
  • Troubleshooting, diagnosing and fixing technical issues such as errors with DNS or websites being down
  • Walking clients through making basic content updates in WordPress/Divi
  • Transferring websites and other services (domain registration, DNS, etc.) from other hosting providers to Slamdot
  • Monitoring and renewing domain registrations
  • Monitoring and renewing SSL certificates
  • Monitoring client invoices and following up when payment is not received
  • Assisting teammates with technical questions, billing questions and website updates
  • Working on in-house projects such as website updates and account maintenance during downtime

Requirements:

  • Strong ability to multi-task
  • Experience working with WordPress
  • Understanding of HTML and CSS
  • Strong analytical and problem-solving skills
  • Excellent critical thinking, analytical, and problem-solving skills
  • Ability and willingness to learn new tools and technologies
  • Excellent customer service manners
  • Exhibits solid communication skills (oral and written)
  • Attention to detail
  • Troubleshooting experience/technical support experience preferred
  • Experience with website hosting and familiarity with components such as domains, DNS and SSL certificates a plus
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  • Compensation is based on actual experience and client retention.
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